We have enabled .wav file format for our voice mail on our Porta Unified Messaging servers. Once you download your voice mail on your smart phone, please click the wav file and windows mobile smart phones will play the file.
For Android phones, you may need to download a third party application to hear wav files.
Please follow these steps :-
To manually install the application from the Android Market, please go to 'Market' on your Android phone.
Select 'Search' and enter 'Remote Wave' into the search box.
Once the search has found the 'Remote Wave' app, please touch to install.
Please follow the on-screen steps to complete the installation.